Refund and Cancellation Policy

How to cancel

Open the menu in the Tutor-kun chat, go to your plan and tap Cancel. No phone call or paperwork is needed. You can also cancel from the link in your Paddle.com receipt email.

After cancelling

You keep full access until the end of the period you already paid for. You will not be charged again.

Refunds

• Your first payment for a plan is fully refundable if you request it within 14 days of purchase.
• Renewal payments are not refunded, except where we failed to provide the Service due to our fault (for example an outage) or you were charged by mistake (for example a duplicate charge).
• Where the law grants you additional refund rights, we follow the law.

How to request a refund

Email [email protected] or reply to your Paddle.com receipt. Refunds are processed by Paddle.com, our Merchant of Record, to your original payment method.